Terms & Conditions

Welcome to www.bathroomessentials.com.au, operated by Bathroom Essentials Pty Ltd ("we," "us," or "our"). By accessing and using this Website and purchasing products from us, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our Website.   

• "Customer," "you," or "your" refers to any person who accesses or uses the Website and/or purchases products from us.

• "Products" refers to the toilet seats and all other spare parts offered for sale on the Website.

• "Order" refers to a request by you to purchase Products from us.

• "Website" refers to www.bathroomessentials.com.au

Your rights as a consumer are protected by the Australian Consumer Law (ACL). These Terms do not exclude, restrict, or modify those rights.

• By placing an Order, you are offering to purchase Products from us.

• All Orders are subject to acceptance by us. We may refuse to accept an Order at our discretion.

• Prices are in Australian Dollars (AUD) and include GST unless stated otherwise.

• Payment must be made through the payment methods specified on the Website.

• We reserve the right to change prices without notice.

• We will make reasonable efforts to deliver Products within the estimated delivery timeframe.

• Delivery times provided are estimates only and we are not liable for delays.

• Shipping costs will be calculated and displayed at checkout.

• Risk in the Products passes to you upon delivery.

• We ship within Australia.

• Our returns and refunds policy are in accordance with the ACL.

• If a Product is faulty or does not match the description, you are entitled to a refund, repair, or replacement.

• Change of mind returns may be accepted at our discretion, subject to conditions.

• Return shipping costs may be your responsibility unless the Product is faulty.

• Proof of purchase will be required for any return.

• Please see our dedicated return policy page on the website for detailed information.

• Products may come with manufacturer warranties.

• We will provide information about any applicable warranties.

• Warranty claims must be made in accordance with the warranty terms.

• All content on the Website, including text, images, and logos, is our intellectual property.

• You may not use our intellectual property without our express written permission.

• To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of Products.   

• Our total liability to you for any claim arising from these terms will be limited to the purchase price of the relevant products.  

• We collect and use your personal information in accordance with our Privacy Policy.

• By using the Website, you consent to our Privacy Policy.   

• These Terms are governed by the laws of New South Wales, Australia.

• Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.   

• We may update these Terms from time to time.

• Any changes will be posted on the Website.

• Your continued use of the Website after any changes constitutes acceptance of the new Terms.

• If you have any questions or concerns, please contact us at: Email: admin@bathroomessentails.com.au